Contract Systems Analyst (51351)

Full Time

Yau Ma Tei

govt09131

Posted on:

2024-09-27

Duties

Maintain and monitor network infrastructure and connections, manage network management systems and log servers, and take immediate recovery actions when network connections fail. This involves reconfiguring settings on routers, switches, VPN tunnels, firewalls, SSLVPN and authentication appliances, and other network components
Provide technical details and departmental liaison to the relevant parties for configuring GCIS firewall rules, CRPS, load balancers, Cloudflare, and other related components
Provide support for departmental IT system and services including e-Leave, e-Form, iAM Smart, SOA-WiFi, MiFare systems, Knox/Soti MDMs, FPS, Spatial/Open Data, GTSA, Facebook/Instagram, WCAG, ISCCA, CSP, GNET, GCIS, GCN, CMS, IAS, IMX, etc.
Maintain the smooth operation, and manage patch and firmware updates for system servers (both on-premises and hosted in GCIS), hypervisors, SAN Storage, VTL, SAN switches, network storage and appliances, departmental portals, network equipment and peripherals. Monitor and evaluate security alerts, assess potential impact, conduct trial run in staging environments, manage backups and updates, etc.
Act as the Technical Lead for projects/tasks and work pro-actively with department users and out-sourced contractors to ensure successful project delivery. Duties include collecting user requirement, preparing procurement specifications and evaluation report, performing product evaluations, providing technical advice, reviewing contractor deliverables, monitoring contractor progress and work quality, resolving conflicts and following up on all project-related matters. Types of projects include, but not limited to SRAA and PIAA, CMMP, GovHRMS, New_OSDP II Upgrade, Hypervisor Platform and NAS Migration, Departmental Network Upgrade, Windows 11 Upgrade, and Implementation of EDR/NDR solutions, etc.
Implement safeguards to address security findings, manage vendors to apply the appropriate security measures and workarounds, and update Security Compliance Status and Compliance Audit Follow-up Status
Carry out other IT-related tasks as assigned by the supervisor

Requirements

Bachelors degree / Higher Diploma holder in Computer Science, Information Technology, or equivalent
At least 4 years of relevant post-qualification working experience
At least 1 year of working experience as a Systems Analyst
Experience in network and router configuration (e.g. Cisco, H3C, and/or Huawei) is required
Experience in providing support for Windows AD and server virtualization technologies (e.g. VMware and/or Hyper-V) is required
Knowledge in IT security principles is required
Experience with firewalls (e.g. Sonicwall and/or Fortinet) and/or authentication systems (e.g. Sonicwall SMA) is preferred.
Experience with IT infrastructure (e.g. email system and/or SAN storage) and security technologies (e.g. endpoint security solutions) is preferred
Familiar with government IT policies and guidelines (G3 and S17) is preferred
Familiar with government IT procurement procedures is preferred
Experience in computer project life cycle is preferred
Other requirements
- Able to solve technical problems proactively, optimize system administration tasks, keep system documents updated, etc.
- Required to work in headquarters and other branch offices, when necessary
- Self-motivated, independent, diligent, polite, patient, pro-active, fast-learning, good team player
- Good communication and customer service skill
- Good command of written & spoken English and Chinese
- Overtime and on-call support outside office hour are required, when necessary
- Work on Saturdays, Sundays and public holidays are required, when necessary
The job requires the following mandatory skills:
- 3 years x Microsoft Active Directory Administration, CISCO IOS Software & CISCO Products, Departmental Portal, Network & System Management, Router Configuration, Server Virtualisation Technology and Work experience with/in the Government
- 2 years x IT Security, Public Key Infrastructure and Virtual LAN/LAN Switching

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:

2024-10-10

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Contract Systems Analyst (51351)

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