To provide application support, enhancements and testing and prepare requirement specification in the
business area of financial assistance and grant/loan processing, with major duties including but not limited to the following:
- Coordinate with the outsourcing contractors, data centre, DPO staff and users to ensure the quality of SFO e-Services
- Migrate the SFO e-Services to GCIS. Monitor the project progress and the performance of the outsourcing contractors
- Collect user requirements, plan the development schedule for application enhancements and ensure the milestones and deadlines are met
- Perform planning and implementation of hardware and software upgrade
- Provide application support/troubleshoot and perform administration of Oracle and MariaDB database
- Monitor system status such as system health check, batch job running status and backup operations
- Assess the technical impact on any infrastructure change, provide advice on enhancing system security status and administrate security management of the systems
- Analyse and advise the solution for data exchange between SFO e-Services, backend applications and external institutions