Subject to the implementation progress of 4GMS, the CSA will facilitate the following duties related to the 4GMS implementation:

• To monitor and govern the implementation of Database, Virtualization Infrastructure, Backup and Recovery, and SAN/NAS Storage System by the contractor for the 4GMS. Ensure adherence to project timelines, quality standards, and best practices
• To monitor and govern the contractor to administrate, operate, upgrade, and support different Microsoft platform systems (Microsoft Windows 2019 AD, DNS, DHCP, DFS and SCOM) and various Linux platform systems. This includes maintaining and updating group policies, documenting account management procedures, adhering to departmental standards, monitoring and optimizing server performance, proposing measures to enhance server stability and performance, and conducting disaster recovery drills
• To collaborate with contractor to ensure proper database performance tuning, security assessments, and application of security patches in alignment with system requirements, maintain control and access to the system, maintain and review audit logs
• To provide technical oversight and guidance to the vendors in database configuration, virtualization server operations, and storage system management
• To provide technical support services on various IT systems and infrastructure, either on-site, by email or on phone
• To evaluate and select appropriate products for the development and maintenance of IT infrastructure and database
• To monitor daily operations and project executions within the Infrastructure Team to ensure compliance with the regulations, standards, policies, and guidelines of the Government of HKSAR
• To evaluate best practices, standards, and guidelines from the IT industry and product vendors and provide recommendations to management
• To liaise and coordinate with users, contractors and other government departments in provision of quality IT services
• To prepare system documentation including installation and configuration guide, administration and operation guide, system architecture and design specification, Proof-of-Concept evaluation, etc.
• To conduct other administrative tasks and support activities as requested
• To perform tasks related to project management and contract administration
• To undertake any other duties as assigned by the supervisor

• Bachelor degree awarded by a post-secondary institution in Hong Kong, including but not limited to the eight University Grants Committee funded universities in Hong Kong, or a bachelor degree awarded by an overseas university or a polytechnic in the UK, the USA, Canada, New Zealand or Australia; or an accredited associate degree or a higher diploma in information technology from a Hong Kong or overseas tertiary education institute
• At least 6 years of relevant post-qualification working experience
• At least 3 years of working experience as a Systems Analyst
• Familiar with Database Systems (Oracle, MSSQL, MariaDB), Virtualization Technologies (VMware vSphere, ESXi, vCenter), Storage and backup platform (HP3Par, Veeam)
• Experience as a Database Administrator is preferable
• Experience in overseeing and managing contractor/vendor relationships in IT infrastructure projects is preferable
• At least 6 years post-qualification information technology experience of which at least 3 years must be in similar post and in comparable capacity
• At least 1 year working experience in mission critical system is preferable
• Possess certification in Oracle (e.g., Oracle Certified Professional), MS-SQL, and MariaDB is preferable
• Proficiency in both spoken and written Cantonese and English
• May be required to work at other FSD premises within Hong Kong
• The job requires the following mandatory skills:
  • 2 years x  Microsoft SQL Server and Oracle RDBMS
  • 1 year x  Storage Area Network and Server Virtualisation Technology