Contract Senior Systems Analyst

Full Time

Sham Shui Po

GOVT250269

Posted on:

2025-03-17

Duties

The post provides client liaison, technical advisory and coordinate problem resolution services to the project teams of Government B/Ds using GCIS services
The major job duties include:
- Assisting the project manager to oversee the operations of the GCIS services according to various processes standard under IT Service Management (ITSM) framework such as service level management, security management, change management, incident management, configuration management, capacity management and continuity & availability management
- Supporting major and/or high profile B/Ds project teams to implement their applications/systems under tight implementation schedule within the candidate's contract period
- Providing technical advices and client support to the project team members on their enquiries and reporting issues
- Assessing requests raised by B/Ds project teams and liaising with GCIS support teams for approval
- Providing improvement suggestions on the client support team operations, its members and/or contractors and executing the improvement plan
- Assisting the project teams to migrate their applications/systems to the new Government data centre complex under tight migration schedule within the candidate's contract period
- Reviewing the project documents and contractor's deliverables
Candidate may require to provide support services after office hour

Requirements

Higher Diploma/Degree holder in Computer Science or equivalent
At least 6 years of relevant post-qualification working experience
At least 2 years of working experience as a Senior Systems Analyst
The candidate must possess the following working experience:
- At least three-year working experience as a team leader to provide technical advices and support to clients using cloud services;
- At least three-year working experience in cloud computing administration, server virtualisation environment using VMware vSphere, Windows Server, RedHat Linux, Storage Area Network (SAN), Software Defined Network (VMware NSX-T preferable), Web Application Firewall, Object Storage, Load Balancer, open-source SQL database (e.g. MySQL and MariaDB) and enterprise grade backup solution
- Sound knowledge in Container hosting and orchestration platform (e.g. Red Hat Openshift Container Platform (OCP) or its community version (OKD)) and Network Attached Storage (NAS);
- Strong analytic mind and problem solving techniques, and good communication skills;
- Hard-working and self-motivated with positive attitudes; and
- Client support experience in cloud platform is highly preferred.
Holder of the following certifications is a definite advantage:
- Microsoft Certified IT Professional (or equivalent); and
- VMware Certified Professional (or equivalent).
The candidate must be able to communicate in written and verbal English and Chinese to deliver his/her duties.
The job requires the following mandatory skills:
- 3 years x Data/File Backup Technology, Infrastructure, System Implementation and Maintenance/Support, Server Virtualisation Technology, Technical Architectural Support, Client Service and IT Service Management
- 2 years x Work experience with/in the Government

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Interested in this position? Submit your application online.

Application Deadline:

2025-03-21

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Contract Senior Systems Analyst

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