Public Sector
Network Administration

Contract Senior IT Assistant

Full Time
Kowloon Bay
,
,
GOVT250216
Posted on:
2025-03-04

Duties

  • To provide first tier of troubleshooting of various IT training equipment, including media servers for Hologram and CAVE (Cave Automatic Virtual Environment)
  • To collect evidence for higher tiers of troubleshooting of various IT training equipment, including media servers for Hologram and CAVE
  • To provide support and assistance in setting up various IT training equipment, including VR (Virtual Reality) equipment
  • To answer queries raised by users on general PC problems
  • To install hardware and software of PC
  • To connect AV equipment to PC / Notebook
  • To troubleshoot end user PC
  • To provide technical support and advice to users in using PC
  • To participate in testing of PC hardware and software
  • To assist in procurement processes of IT products and services
  • To provide IT support in various day to day training sessions and departmental events
  • To arrange the redeployment and loan of PC / Notebook / Mobile Devices
  • To undertake any other duties as required by supervisors

Requirements

  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the Hong Kong Diploma of Secondary Education Examination (HKDSE), or equivalent; OR Diploma in Computer Subjects from a Hong Kong Polytechnic University, or equivalent; OR Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the Hong Kong Certificate of Education Examination (HKCEE), or equivalent
  • At least 5 years of working experience as a Senior IT Assistant
  • At least 3 years hand on working experience in the support of PC/LAN
  • Good organization, communication and interpersonal skills
  • The job requires the following mandatory skills:
    • 3 years x PC LAN Support and Windows 7/8/10
    • 1 year x Endpoint Security Solutions, Networking, TCP/IP, Client Service and Helpdesk Call Handling Technique

 

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Application Deadline:
2025-03-17
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Contract Senior IT Assistant

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Terms for Job Application
Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

I authorize the schools, persons, current and previous employers and other organizations named in this application to provide CL Technical Services Limited (Its authorized employees, agents or representatives) with any relevant information that may be required to arrive at an employment decision, and hereby release any such schools, persons, current and previous employers and organizations from any and all liability which they might otherwise incur to me as a result.

I understand that any misrepresentation or omission of a material fact on my application may be justification for refusal of employment or if employed, separation form CL Technical Services Limited.

I also agree that any personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) I provide in connection with my application or employment will be treated in accordance with the CL Technical Services Limited “Personal Data (Privacy) Ordinance Notification” from time to time provided to me.

* CL Group includes CL Technical Services Limited & CL Smart Sourcing Limited

Data Privacy Statement

The personal information is collected strictly for recruitment purpose only.

The personal data collected by CL Technical Services Limited is used to assess the suitability to take up the position. The data that you have provided for the purpose of employment may be passed to the related parties for further consideration.

The data that you have submitted will be treated as strictly confidential and will not be returned to the applicant. If you wish to update your personal data, please send your request via email to info@clts.com.

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