To maintain and provide technical support to the departmental IT infrastructure in C&SD. The job
duties include but not limited to the following:

• To provide on-going system administration and technical support for the Centrally Managed Messaging Platform (CMMP) E-mail system, including confidential mail system and mobile mail system
• To design, implement and manage security measures for the departmental IT infrastructures
• To administrate, manage and support the Active Directory services for the department such as domain service, file service, group policy, DHCP and DNS services
• To provide support in patch management of department workstations and servers
• To provide prompt and precise advices to end-users on daily ad-hoc enquiries and requests
• To undertake any other duties as directed by senior officers
• Candidate may be required to travel to C&SD's sub-offices to provide technical support and may be required to work on weekends / public holidays during system maintenance periods

• Higher Diploma/Degree holder in Computer Science or equivalent
  
• At least 4 years of relevant post-qualification working experience
  
• At least 2 years of working experience as a Systems Analyst
  
• Experience in Microsoft Outlook 2016 or above, Windows Server 2016 or above, and Windows 10 LTSB, LTSC or above
• Experience in IT security and risk management of the enterprise infrastructure, including networks and endpointsExperience in Microsoft Active Directory administration and other directory services, e.g. LDAP
• Solid working experience in endpoint management through the use of Microsoft System Center 2016, 2019 and 2022, with hands-on technical skills on Microsoft Configuration Manager (formerly known as System Center Configuration Manager) for endpoint and patch management
• (Preferred) Experience in managing and optimizing Endpoint Detection and Response (EDR) solutions to detect analyze and respond to security threats
• (Preferred) Candidates with CISSP / CISA certification is preferred
• (Preferred) Experience in Security Information and Event Management (SIEM) tool, e.g. Splunk
• (Preferred) Proficiency in PowerShell scripting for task automation and management
• (Preferred) Knowledge in authentication / authorization protocol standards such as Kerberos, RADIUS or SAML
• (Preferred) Knowledge in the workflow of Security Risk Assessment and Audit, with hands-on experience in IT security scanning tools including Nessus Professional
• (Preferred) Experience in managing outsourcing contractors
• Working experience in the HKSAR Government is required
• The job requires the following mandatory skills:
  • 4 years x Microsoft Active Directory Administration, Anti-Virus Technology and IT Security
    
  • 3 years x Work experience with/in the Government
    
  • 2 years x Data Encryption Technology, Data/File Backup Technology, Storage Area Network and Server Virtualisation Technology