Contract Senior IT Assistant

Full Time

Wan Chai

Cheung Sha Wan

GOVT250301

Posted on:

2025-03-27

Duties

To deliver IT services including system operation, network support, helpdesk support and facilities management
To plan and optimize use of resources in the Data Centre to meet target schedules; ensure committed service levels are met
To oversee the provision of computer services through performance management, problem/incident management, security management, facilities management; liaise with parties concerned in major incidents and take escalation procedures if required
To ensure housekeeping and backup jobs are completed in accordance with the predefined schedule
To give advice on site preparation/facilities management work; participate in site acceptance, system and/or application acceptance; ensure that proper record and documentations are provided, maintain equipment/configuration records
To implement standards and procedures; propose changes for improvement
To enforce physical and system security; perform security monitoring
To co-ordinate with support staff, users and vendors for operational matters and preventive maintenance activities
To maintain computer equipment inventory and perform annual checking
To perform administrative duties including timesheet preparation, issuing of monthly operational and statistical reports, etc.
To arrange and escort the backup data media for off-site storage at other premises and maintain the media record
To carry out any other duties as assigned by the supervisor

Requirements

Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
At least 5 years of working experience as a Senior IT Assistant
Able to deliver the overall computer operation services and facility management for LHR Data Centre and CSW Data Centres
Able to lead a team through performance management, problem, management, incident management, security management, service level management and resources management, etc.
May be required to work irregular hours; and to work during typhoons, Rainstorm Black Warning and other emergencies
The job requires the following mandatory skills:
- 3 years x Experience in Datacentre Maintenance
- 2 years x UNIX and Windows Server 2008/2012

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

Apply Online

Interested in this position? Submit your application online.

Application Deadline:

2025-04-09

Apply Now

Application period expired.
Your application may not be considered.

Application for

Contract Senior IT Assistant

Please complete the form with your CV attached.

First name

Last name

Phone number

Your message (optional)

Upload your CV

Upload File

Max file size 5MB.

Uploading...

fileuploaded.jpg