Public Sector
Deskside Support

Contract IT Assistant (B1) (50422)

Full Time
Cheung Sha Wan
,
Admiralty
,
govt08854
Posted on:
2024-07-29

Duties

  • There are more than 2,600 PCs and servers, on Unix, Linux and MS Windows, spinning over 15 buildings and being accessed by 50 Government departments. In order to provide a quality service to both users and other parties, a stable and secure IT network and infrastructure performance are required.
  • There has implemented more than 50 information systems to support the daily operations. These information systems cover in-house applications for different court levels, office automation utilities such as e-mail, Internet access, websites as well as government wide applications.
  • All application and database servers are mainly hosted in two server rooms  at two court buildings, namely, High Court Building and West Kowloon Law Courts Building. High availability provisions for the essential information systems are equipped with between these two server rooms, such that for each concerned information system one server room will be acted as the production site while the other server room will be acted as the resilience site.
  • The successful candidate is required to:
    • Perform IT operational tasks including system backup, off-site storage of backup tapes, batch jobs monitoring, and system alerts monitoring on the IT equipment in the server rooms
    • Maintain and monitor the environmental facilities for the server rooms, including UPS, air-conditioning units and fire suppression and protection system
    • Maintain inventory of IT equipment, media and consumables
    • Conduct routine inspection to the server rooms and escalate to appropriate parties if fault is discovered
    • Assist in general administration, access control and maintenance services on IT equipment and environmental facilities for the server rooms

Requirements

  • Level 2 or equivalent or above in five subjects, including Chinese Language and English Language, in the HKDSE, OR
  • Level 2 / Grade E or above in five subjects, including Chinese Language and English Language (Syllabus B before 2007), in the HKCEE, OR
  • Diploma/Higher Diploma/Degree holder in Computer Science or equivalent
  • At least 2 years of working experience as an IT Assistant
  • The successful candidate is required to work in shift and work outside the office hours, if needed.
  • At least two years working experience in server room operations. It is highly desirable that the candidate has practical experience in the control room and operations of IT systems. Successful candidate will be required to work at West Kowloon Law Courts Building and High Courts Building intermittently subject to operational need.
  • The candidate may also be required to perform system support, data conversion and development on the website application.
  • The job requires the following mandatory skills:
    • 1 year x  Experience in Datacentre Maintenance and Moderate Exposure in Written English

If you are interested in this position, please email your resume, stating your current and expected salary along with your available date, to our Application Email Address:

apply@clts.com

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Interested in this position? Submit your application online.
Application Deadline:
2024-08-09
Apply Now

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Contract IT Assistant (B1) (50422)

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Terms

I hereby certify that the information provided in this application is accurate to the best of my knowledge and subject to verification by CL Technical Services Limited.

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